Welcome to Spokina, your AI-powered language learning companion designed to help you speak confidently through interactive chats and video sessions. By accessing or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using the Spokina mobile app or website.

1. Acceptance of Terms

By creating an account or using Spokina’s features—including AI chat lessons, video call sessions, and learning tools—you agree to the Terms & Conditions outlined here. If you do not agree, please discontinue using our services.

2. Eligibility

Spokina is intended for users aged 13 years and above. By using the app, you confirm that you meet this requirement. Users under 18 should use the app under parental guidance.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. Any activity performed under your account will be considered your responsibility. Notify us immediately if you suspect unauthorized access.

4. Service Usage

Spokina provides AI-based language learning through chatbots, interactive conversations, and video-based practice sessions. You agree not to:

  • Use the app for any unlawful, harmful, or abusive activities.
  • Attempt to reverse engineer or misuse our AI systems.
  • Share inappropriate, harmful, or offensive content during chats or video sessions.
  • Exploit bugs, security vulnerabilities, or unauthorized access.
5. Payments & Subscriptions

Some features of Spokina may require paid subscriptions. All payments are handled securely through authorized payment gateways. Subscription fees are non-refundable unless required by law or specified otherwise in promotional offers.

6. Cancellation & Refund Policy

You may cancel your subscription at any time through your account settings. Access to premium features will continue until the current billing cycle ends. Refunds are only provided in cases of accidental charges, technical issues, or specific eligibility criteria.

7. Content Ownership

All content within Spokina—including AI responses, audio/video lesson materials, and visual designs—is owned by Spokina and protected under intellectual property laws. You may not copy, reproduce, or redistribute content without written permission.

8. AI Limitations

While Spokina strives to deliver accurate and helpful AI-generated responses, we cannot guarantee 100% accuracy at all times. AI suggestions should be used for learning purposes and not as professional advice.

9. Privacy & Data Protection

Your data is securely stored and protected. Spokina does not sell your personal information to third parties. Usage analytics may be collected to improve learning accuracy and user experience. For more details, check our Privacy Policy.

10. Termination of Service

We reserve the right to suspend or terminate your account if you violate our Terms or engage in harmful behavior, misuse the platform, or disrupt user experience.

11. Updates & Changes

Spokina may update these Terms & Conditions periodically. Continued use of the app after changes indicates your acceptance of the updated terms.

12. Contact Us

If you have questions or need support, please contact us at: support@spokina.com

By using Spokina, you agree to learn responsibly, respect the platform, and help us foster a positive and safe learning environment for all users.